FAQ

Our product is certified halal by JAKIM.

Our product may be safely consumed by vegetarians and vegans as it is purely plant-based.

Hiramino Soy Peptide is made from 100% all natural soy beans.

Hiramino Soy Peptide does not contain any artificial flavourings, enhancers, or stabilisers. It is an all-natural food supplement.

We strongly advise those with allergies to soy or soy-based products against consuming this product.

Our product is safe for adults of all ages, whether they suffer from high blood sugar levels or not.

We strongly encourage our consumers to continue taking their prescribed medicine as advised by their health care professionals. This product is only a food supplement and is not intended to replace any medication.

Our product is registered under MesTI, HACCP and GMP from the Malaysia Ministry of Health. This product is categorised under food as it is made from soy.

Our product is a fine powder which comes in 5g sachets. To consume, simply tear open a sachet and pour the contents into a warm or room temperature drink of your choice 10-15 minutes before mealtimes. Consume the drink after waiting 3-5 minutes for the powder to fully dissolve. You may also stir to dissolve the powder faster if you do not wish to wait.

If you have a high HbA1ccount (above 10%), we suggest consuming 1 sachet of Hiramino Soy Peptide before your main meals (1 sachet each time). You may gradually reduce your consumption to 1 sachet per day once your blood glucose reaches an optimal level.Healthy individuals with normal HbA1ccounts may consume 1 sachet per day.
*Results may vary by individual.

We recommend consuming our product for at least 6 months to a year to see sustained effects. However, perceptible decreases in postprandial (after a meal) blood glucose levels may be observed after taking the product after a few times. To observe this, simply measure your blood glucose levels before and 30 - 60 minutes after each meal. The glucose levels should rise slowly or stay stable instead of increasing sharply.

*Potential Postprandial improvements observable within 3 days of consumption

*Potential HbA1c improvements within 3 months of consumption

We currently only sell this product online. You may buy directly from us on this site. Our product is also sold on Lazada and Shopee.

The promotion is valid until further notice by us. Any announcements will be posted on this website.

We accept Paypal, credit card payment and online bank transfer.

We deliver to customers in the following countries: Malaysia, Singapore, Brunei, Thailand, Vietnam, and the Philippines.

Delivery within Malaysia is free. Consumers outside of Malaysia may pay a small fee for their parcel to be shipped to them. The exact cost will depend on your geographical location.

Customers will receive a tracking code and an estimate of the time required after completing payment. They can then use the tracking code to keep track of their parcel until it arrives.

Please inform us of the exact nature of your problem via the contact form on our site. In the message, please include your purchase receipt and your tracking code for our reference. We will reach out to you with a solution within 2 working days.

Customers are only eligible for a replacement or a refund if the product is found to be defective due to a manufacturing error. We will not issue replacements or refunds if the product has been opened or used.

We only issue replacements or refunds for products bought at full price.

All defective items must be shipped back to our office within 30 days after the date of purchase for us to process your replacement or refund.

Firstly, please inform us that you received a faulty product using the contact form provided. In the message, please include your order reference number as well as pictures of the defective product. Once you have contacted us, please mail the item to:

Meridien Trading Enterprise
72A, Jalan Bukit Raja, Taman Seputeh,
58000 Kuala Lumpur.

All shipping and handling costs are to be borne by the sender of the parcel and will not be refunded/reimbursed.

We will notify you of our decision via email within 14 working days after receiving your parcel.

If you requested a replacement, the item will be shipped to the address you provided during your initial purchase. As usual, you will receive a code to track the shipment. If you asked for a refund instead, the full amount will be credited to your account within 14 working days after the date of approval using the original method of payment.